Alua Tenerife - Hyatt Inclusive Collection - Puerto de la Cruz
Once upon a time, in a sunny land of rhythm and passion, your dream journey to Spain began! Marvel at Barcelona’s magnificent Sagrada Familia and wander through Madrid’s lively plazas. Ascend the majestic Alhambra palace in Granada, then unwind along golden beaches of Costa del Sol. Explore volcanic landscapes at Mount Teide or admire futuristic architecture in Valencia. From cozy mountain chalets in the Pyrenees to chic island villas in Ibiza, enchanting lodgings await. Claim your fairytale stay now!
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Alua Tenerife - Hyatt Inclusive Collection
Antonio Ruiz Alvarez s/n 38400 Puerto de la Cruz Spain
No. of rooms
70
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
We speak
ES FR
8.3/10
No. of rooms
70
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
We speak
ES FR
8.3/10
Alua Tenerife - Hyatt Inclusive Collection is 300 metres from Playa JardĂn and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course.
Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service.
There is a small on-site shopping centre including a supermarket. There is a children’s play area and a games room.
There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.
The hotel day starts from hour 15:00 and ends at 12:00.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.
Only dogs are allowed with some conditions: Maximum 10kg, price 20€night, and it is necessary to contact with hotel before to check availability
Vertigo and Enyesque are not included in the All-Inclusive offer.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Indoor pooladditional charge
Fire extinguishers
Pet bowls
Non-smoking rooms
Sun umbrellas
Massageadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Car hire
Heated pool
Indoor pool (all year)additional charge
Shuttle service
Accessible parking
Wine/champagneadditional charge
Parking garage
Guest accommodation is disinfected between stays
Tour desk
Hand sanitizer in guest accommodation and key areas
Smoke alarms
Outdoor furniture
Outdoor pool
Invoice provided
Safety deposit boxadditional charge
Table tennis
Tennis courtadditional charge
Entertainment staff
Meeting/banquet facilitiesadditional charge
Private parking
Daily housekeeping
Fitness
WiFi available in all areas
Air conditioning
Parking
Pets allowed
Bar
Access to health care professionals
Staff follow all safety protocols as directed by local authorities
Kids' pool
Non-smoking throughout
Physical distancing in dining areas
ATM/cash machine on site
Billiardsadditional charge
Divingoffsiteadditional charge
Family rooms
Fitness centreadditional charge
Free WiFi
Fax/photocopyingadditional charge
Sun terrace
Physical distancing rules followed
Mobile app for room service
Linens, towels and laundry washed in accordance with local authority guidelines
Shuttle service (additional charge)
Strollers
Facilities for disabled guests
WiFi
Concierge service
24-hour front desk
Parking on site
Screens or physical barriers placed between staff and guests in appropriate areas
Garden
CCTV in common areas
Outdoor pool (all year)
Live music/performance
Swimming pool
Snack bar
Special diet menus (on request)
Evening entertainment
First aid kit available
Internet services
Pet basket
Restaurant
Security alarm
Cashless payment available
CCTV outside property
Terrace
Fruitsadditional charge
Double Ocean View. This double room has a balcony, satellite TV and air conditioning. A safe is available for a surcharge. One baby under 2 years old can be accommodated for free in a cot in this room. ;
Double Room. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds. ;
Double Pool View. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds. ;
My Favorite Club Double Ocean View. ROOMS ATRIBUTES Larger and better located rooms Smart TV Capsule coffee machine Superior bathroom amenities Bathrobe and slippers Scale Welcome minibar with soft drinks, bottle of water and beer SERVICES FEATURES Private check-in and check-out Exclusive My Favorite Club Lounge serving snacks, coffee, teas and drinks. Welcome bottle of sparkling wine and a letter from the General Manager at check-in ;
Suite. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds. ;
My Favorite Club Suite. ROOMS ATRIBUTES Larger and better located rooms Smart TV Capsule coffee machine Superior bathroom amenities Bathrobe and slippers Scale Welcome minibar with soft drinks, bottle of water and beer SERVICES FEATURES Private check-in and check-out Exclusive My Favorite Club Lounge serving snacks, coffee, teas and drinks. Welcome bottle of sparkling wine and a letter from the General Manager at check-in ;
One-Bedroom Apartment. This apartment features kitchenette, coffee machine and special amenities. This room has My Favorite Club amenities: Bathrobe and slippers, Smart TV, scale, among others ;
Duplex Room. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.
